Frequently Asked Questions
Whozits & Whatzits Vintage - FAQ
Welcome to Whozits & Whatzits Vintage! Here are some frequently asked questions to help you navigate our website and services.
General Questions
1. What is Whozits & Whatzits Vintage? Whozits & Whatzits Vintage is your go-to destination for vintage thrifting. We specialize in e-commerce sales, pop-up events around Los Angeles, and estate sales for vintage homes. Our curated collection features unique and timeless pieces from various eras.
2. Where are you located? While we primarily operate online, we host pop-up events across Los Angeles for our vintage shop. Our estate sales are in-person, around Los Angeles and the surrounding areas. Stay tuned to our website and social media channels for updates on our next event locations.
3. How can I contact you? You can reach us through our Contact Us page on our website. We are also available on social media platforms like Instagram and TikTok. Feel free to send us a message, and we'll get back to you as soon as possible.
Shopping and Orders
4. How do I place an order? Our vintage shoppe operates on Depop and Facebook marketplace. You can place all orders through there. If you have any questions or encounter issues, don't hesitate to contact us.
5. What payment methods do you accept? We accept cash, Zelle, Cash App, Venmo, PayPal, and other secure payment options. Our checkout process ensures your payment information is protected. Buyer is responsible for any additional fees with digital services.
6. Can I return or exchange an item? Due to the vintage nature of our items, we do not allow returns, refunds, or exchanges..
Pop-Up Events
7. When is your next pop-up event? Our pop-up events are scheduled throughout the year at various locations in Los Angeles. To stay informed about upcoming events, sign up for our newsletter and follow us on social media.
8. Can I sell my vintage items at your pop-up events? We love collaborating with other vintage enthusiasts! If you're interested in selling your items at our events, please reach out to us through our Contact Us page, and we'll discuss the possibilities.
Estate Sales
9. What are estate sales? Estate sales are events where the contents of a home are sold, often due to downsizing, relocation, or other life events. We specialize in organizing and managing estate sales for vintage homes, offering unique and rare items.
10. How can I find out about upcoming estate sales? We announce our estate sales on our website and social media channels. You can also sign up for our newsletter to receive notifications about upcoming sales and special events.
11. How do. you charge your clients? The fees for our estate sales vary based on each event. Generally, we charge a sliding scale percentage of gross revenue, based on the needs of the client and value of the property and items. In some instances or for additional services (ex: house cleaning), we will charge flat fees or build custom packages. Please reach out t learn more.
Other Questions
12. How can I stay updated with Whozits & Whatzits Vintage? To stay in the loop, follow our Instagram, TikTok, and Depop. We regularly update our followers with new arrivals, upcoming events, and special promotions.
If you have any other questions not covered here, please don't hesitate to reach out to us. Happy thrifting! 🌟